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Luminescence's avatar
Luminescence
Copper Contributor
Jul 29, 2025

Time zone not adjusting - EDT and EST

Hello,

We have never experienced this before: our bookings do not adjust to the different time zones of EDT and EST.

I can’t find a way for it to automatically adjust based on the specified dates. 

If I modify the parameter on the booking page from -5 h to -4 h, do you think this could impact already scheduled appointments?

How can we make it work without having the modify and impact bookings? This is really not convenient for our clients.

Thanks,

Jessie

 

Calendar
office 365
outlook

1 Reply

  • MrCharlesJenkins's avatar
    MrCharlesJenkins
    MCT
    Jul 30, 2025

    This setting automatically adjusts between EDT and EST based on the date, avoiding manual changes and ensuring clients always see the correct time. Do not change the time zone to a fixed offset, as it may cause previously scheduled appointments to shift by one hour. Also, verify that all staff calendars are set to a DST-aware time zone like "Eastern Time" in Outlook.

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