Forum Discussion
JBFreya
Aug 10, 2023Copper Contributor
Time slots updating incorrectly when customers reschedule.
I am testing the reschedule option because some other Booking Page admins have reported that appointments are not retaining duration and buffer time when customers reschedule their appointment. I doc...
Babu_Alagarsamy
Microsoft
JBFreya Can you please DM me the Bookings page URL?
Do you see this as a recent issue, it was working fine before? Do you recall from when you started seeing this issue?
Thanks,
Babu
JBFreya
Aug 17, 2023Copper Contributor
Hi Babu, thanks for your response. I will send you a DM with my test Booking page URL used for testing the scenarios in my original post.
The issue was first noticed around 8/9/2023. Rescheduling was not an issue prior to this.
The issue was first noticed around 8/9/2023. Rescheduling was not an issue prior to this.