Forum Discussion
"Some Error Occurred" when clicking the bookings service link
For the past two days, our bookings has been giving the above error when we click service bookings page link. We have been using it to schedule interviews and this is the link that is sent to our candidates to schedule their interviews. I emailed the link to my personal email address and I'm getting the same error whether I'm in the program or clicking like an applicant would from the outside.
Hi,
We are also getting this error on approx. 20% of our team members' booking page links as of this morning. Others work fine. I have tried to modify various settings to see if that could fix it, but no change - same "Some error occurred" in text in an otherwise blank page in the browser appears. Any assistance is highly appreciated!
- I have the same issue, please help
Babu_AlagarsamyMicrosoft
Can you all check if it is working fine now?
Please close the browser window and reopen to check.
- Also getting the same issue as of today.
Mike_R_VAWe are having the same problem, starting on the same date. It has affected all users who try and log into bookings on their cell phone.
Mike_R_VA We also having same issue for past 1 week to all users, Atfirst embed link not worked so we switched to direct link now direct link too not working
- Babu_Alagarsamy
Parthiban_Ravanan can you please share your self-schedule bookings page URL to me over DM? If the page is not published for everyone, can you please share a screenshot of the page along with the URL in the browser address bar?
Thanks!
Babu_Alagarsamy we encounter the same problem at one of our customers. The bookings reservation page first worked... and a few days ago, it only gives "Some error occurred" ... is there any advice you can give us ??
@Babu_Alagarsamy did you resolve this? We have a user who has begun having this same issue since August 2024. Can you please post the resolution if there is one?
I have also reported this to Microsoft but am hoping to find a resolution sooner as this is seriously hampering our user's productivity.
Thank you,
DD
ddonovan2105 It was a internal security change that wasn't allowing bookings access to calendars. We corrected it by opening to public since we use it to schedule interviews anyway. After the interview service is set up, we just tell it to ignore the panel members Outlook calendars as far as availability. Occasionally it might get wonky on some services, but has been working reliably for the most part.
