Forum Discussion
Reassigned booking does not move to new assignee's Outlook calendar
I have been have the same issue since 26 Feb. If you open the MS bookings from Scheduler's outlook, and then reschedule the appointment, the rescheduled appointment will show in the new assigned staff member's Outlook calendar and their MS Bookings calendar. I tested a few time, they are all working.
Somehow, the web MS Bookings is causing the issues.
Hope it helps.
I have been have the same issue since 26 Feb. If you open the MS bookings from Scheduler's outlook, and then reschedule the appointment, the rescheduled appointment will show in the new assigned staff member's Outlook calendar and their MS Bookings calendar. I tested a few time, they are all working.
Somehow, the web MS Bookings is causing the issues.
Hope it helps.
Hi jessyyuan0910 ,
Thank you for your solution. Reasigning in desktop Outlook successfully moves the item from the original staff member's calendar to the reassigned person's calendar. However, this does not update the Booking in the Bookings app, or send out the reassignment notification. This needs to be done as an additional step... so, reassign in Bookings and then update the assignee in desktop Outlook.
Thanks for the tip, it is a great workaround!