Forum Discussion
Appointments keep canceling in Bookings
I have group classes set up for a max of 125 people. The appointments keep sending auto cancellations and there are still spaces. I literally have had over a dozen people trying to register. They get...
Hi LisaJo48,
thanks for the tip, I will try that out. I have just opened a ticket with my IT to open a ticket with MS (Ticket for a Ticket 😂), but it is definitely worth a try as a quick workaround.
Only problem with that is that people would have to create their own calendar entry. Not so customer friendly and a bit faffy compared to just double-click on the .ics-file...
If MS managed to solve this properly, I would prefer that.
Yes, I agree. It's not a solution but a workaround until Microsoft fixes the root cause. What I did was include a reminder in the follow-up emails to check and be sure to reserve the timeslot in their personal Outlook calendars. For what it's worth, the attendance for my event doubled!