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sstavinoha's avatar
sstavinoha
Copper Contributor
Aug 29, 2024

public booking pages will not load for non-office users

Clients attempting to book time with me using the Bookings page are receiving this error when they click the public link:

 

UTC Date: 2024-08-29T14:28:44.800Z

Client Id: 2

Session Id:

BootResult: retry

Back Filled Errors: Unhandled Rejection: SyntaxError: The string did not match the expected pattern.:undefinedlUnhandled Rejec

err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException

esrc: StartupData

et: ServerError

estack:

st: 500

ehk: X-OWA-Error

efe: DS7P222CA0023, SA9PR11CA0021

ebe: DM8PR01MB6933

emsg: UserHasNoMailboxAndNoLicenseAssignedError

 

How do I resolve this so outside users can use the link to book?

Bookings

3 Replies

  • MelanieM970's avatar
    MelanieM970
    Copper Contributor
    Sep 30, 2024
    Same problem... specifically in chrome. The link seems to work in edge, and also in a Chrome incognito tab. Total hassle though as I can't expect clients to go navigating around different browsers to book time with me.
  • Debasish_Thakur's avatar
    Debasish_Thakur
    Icon for Microsoft rankMicrosoft
    Aug 31, 2024

    Hi sstavinoha, I guess you are using personal bookings/book with me. Is the user able to access as Guest and faces this issue only when tries to sign in? If no, can you DM me the booking page link to me?

    • KRalph_MC's avatar
      KRalph_MC
      Copper Contributor
      Aug 26, 2025

      I'm also having this same issue.

      UTC Date: 2025-08-25T20:30:02.825Z Client Id: 790CA24B6D0B49FDA2BAE9E002B97B3E Session Id: 18d40cf4-844a-4ab6-a032-f9080d91fbba Client Version: 20250815005.12 BootResult: retry Back Filled Errors: None err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException esrc: StartupData et: ServerError estack: Error: 500 at Object.s [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.bookwithmeindex.2688a55c.js:2:64174) at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.bookwithmeindex.2688a55c.js:2:87913 st: 500 ehk: X-OWA-Error efe: SA0PR11CA0005 emsg: UserHasNoMailboxAndNoLicenseAssignedError

       

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