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PaulineB16's avatar
PaulineB16
Copper Contributor
Jan 24, 2024

MS Bookings' Update Booking Button not working

Hello,

 

My team is currently facing an issue w/ the "Update Booking" button on MS Bookings. It's not working and it wont send an email to the customers if we reschedule or reassign a meeting. Added email addresses would also not receive an email or calendar invite since whenever we try to book the meeting, it won't work.

 

Please address this as soon as you can because we are still currently using your services to book all our consultation meetings with our clients.

 

Calendar
MS Bookings
office 365

4 Replies

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  • aclaros's avatar
    aclaros
    Copper Contributor
    Feb 05, 2025

    We just realized that our reschedule button on confirmation email is not working either.  We are getting a message that says this website is classified as malicious.  

  • Debasish_Thakur's avatar
    Debasish_Thakur
    Icon for Microsoft rankMicrosoft
    Feb 05, 2024

    PaulineB16, ttmcnult  Sorry to know that. 
    Are you using the Bookings C2 page update or through the C1 page (admin) ? What does the message on the Update button click say on UI ? (I mean does it say success and not send the email or fail on the UI itself )

    Also, if possible can you share your C2 page with me over DM ?

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