Forum Discussion
Joshua_R_Jones
Feb 22, 2023Iron Contributor
MS Bookings Tool-Breaking Bug
In our environment, we are currently unable to use any 1hr events that don't begin on the hour. (No, seriously.)
So for example, my MS-900 class I teach at 18:30 every week? Users can't book it. My class that starts at 15:00 on a Saturday? Totally fine.
The workaround? YOU NEED TO MAKE THE MEETING 59 MIN LONG, NOT 1 hr.
It's honestly a miracle that our manager even noticed this and thought to do it, not everyone will I'm sure.
(as a side note, we really need a feature to "ignore availability" for the teacher/staff. I had an old appointment in my calendar that I didn't need, but even after deleting it our users cannot book me on bookings. ideally, if it could "ignore availability", we could just assign every class to our shared receptionist email. )
- Vikram2011
Microsoft
Let us get back on this, thanks for sharing feedback!- Joshua_R_JonesIron ContributorHi! I appreciate you noticing this thread and investigating further. If I can be of help with screenshots, recordings, or a Teams video call please just let me know. Thanks!
- brendacrossCopper Contributor
Joshua_R_Jones any solution to this bug ? I'm experiencing same issue for any appts that don't start on the hour. Was working fine until a week or so ago. Reducing time increments to 59 mins. doesn't help.
- StewartSLKCopper ContributorTry changing the time increment in Availability options to customized 59 Min
- Joshua_R_JonesIron Contributor
yes, the 59 min interval is the workaround we had to use StewartSLK
- FrancesGWCopper ContributorSame here, we have had our calendar up and running for a year and a half but as of this week it's no longer working for events that don't begin on the hour (which is all of them). It's a real problem.
- Joshua_R_JonesIron Contributortry the 59 min solution we mentioned, its a weird fix but it seems to be working.
- JreuversCopper ContributorHey, Is there anyway to get support for this? Our whole system is basically ruined at the moment....