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Joshua_R_Jones's avatar
Joshua_R_Jones
Iron Contributor
Feb 22, 2023

MS Bookings Tool-Breaking Bug

In our environment, we are currently unable to use any 1hr events that don't begin on the hour. (No, seriously.)

So for example, my MS-900 class I teach at 18:30 every week? Users can't book it. My class that starts at 15:00 on a Saturday? Totally fine.

The workaround? YOU NEED TO MAKE THE MEETING 59 MIN LONG, NOT 1 hr.

It's honestly a miracle that our manager even noticed this and thought to do it, not everyone will I'm sure. 

(as a side note, we really need a feature to "ignore availability" for the teacher/staff. I had an old appointment in my calendar that I didn't need, but even after deleting it our users cannot book me on bookings. ideally, if it could "ignore availability", we could just assign every class to our shared receptionist email. )

    • Joshua_R_Jones's avatar
      Joshua_R_Jones
      Iron Contributor
      Hi! I appreciate you noticing this thread and investigating further. If I can be of help with screenshots, recordings, or a Teams video call please just let me know. Thanks!
      • brendacross's avatar
        brendacross
        Copper Contributor

        Joshua_R_Jones any solution to this bug ? I'm experiencing same issue for any appts that don't start on the hour. Was working fine until a week or so ago. Reducing time increments to 59 mins. doesn't help.

  • StewartSLK's avatar
    StewartSLK
    Copper Contributor
    Try changing the time increment in Availability options to customized 59 Min
  • FrancesGW's avatar
    FrancesGW
    Copper Contributor
    Same here, we have had our calendar up and running for a year and a half but as of this week it's no longer working for events that don't begin on the hour (which is all of them). It's a real problem.
    • Joshua_R_Jones's avatar
      Joshua_R_Jones
      Iron Contributor
      try the 59 min solution we mentioned, its a weird fix but it seems to be working.
      • Jreuvers's avatar
        Jreuvers
        Copper Contributor
        Hey, Is there anyway to get support for this? Our whole system is basically ruined at the moment....

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