MS BOOKINGS CANCELLATIONS

jenjc20 It depends how you have set things up. What I find works best, always have a person assigned to a service, even if it is a fake person with an email that might work (or made up). That way the service availability will not be tied to the 'staff' outlook calendar. If you do not assign a person to a service, then the system will assign an available member of staff at random. If nobody is available it cant assign a person. So there are a lot of factors that could be coming in to play, and without a lot more detail is hard to say exactly what is going wrong for you. Try the above first (or perhaps if linked to the staff members calendar, they have something else already booked at that time). Hope that helps.