Forum Discussion
chansen3
Jun 02, 2023Copper Contributor
MS Bookings - Staff Accepted, Still Not Bookable
I'm very new to Bookings and have just added a few staff to a shared Bookings page within the last 48 hours. All of their staff pages in Bookings still show "Not bookable (Pending for approval)" afte...
davisjr
Microsoft
Jun 12, 2023Thanks for reaching out.
Can you please confirm if the staff is seeing a success message after they follow the link to accept the invite? They should see a confirmation dialog saying that the invite has been accepted and they can now receive bookings.
Also, please confirm that you have the correct page open in Bookings as its possible for the same person to be part of multiple booking pages and approval is required for each.
Can you please confirm if the staff is seeing a success message after they follow the link to accept the invite? They should see a confirmation dialog saying that the invite has been accepted and they can now receive bookings.
Also, please confirm that you have the correct page open in Bookings as its possible for the same person to be part of multiple booking pages and approval is required for each.
- SusanMcClementsDec 18, 2023Iron ContributorWe have this issue and our staff do not see a confirmation dialog box in the invite. It just shows a link to Bookings.
- fionaperrySep 18, 2024Copper Contributor
Did you manage to find a solution to this? We are having the same issue.
- chansen3Jun 13, 2023Copper Contributor
Hi davisjr,
The staff did see the confirmation message after accepting the invitation to our bookings page. Two of the staff's acceptances ended up working after a few days of waiting for the page to update, but one has never gotten updated. Today I'm deleting and re-adding that staff to see if it will let them through.