Forum Discussion
Tom_L_NN
Sep 13, 2023Copper Contributor
MS Bookings - if one enrolled customer cancels a booking it cancels the entire booking
We are having an issue when guests are booking themselves into an existing appointment intended for multiple guests - once booked they are given a confirmation page including an option to "cancel boo...
JodyC185
Oct 05, 2023Copper Contributor
Tom_L_NNany updates here? We had an abysmal time with app cancellations and had to ditch the app. I'm loathe to go back to it unless the issues have truly been fixed!
Tom_L_NN
Oct 05, 2023Copper Contributor
Hi JodyC185 - we haven't had any luck so far - the issue isn't fixed. I did have a meeting with an MS support person and submitted a recording/log of the issue - if things manage to be fixed I'll reply in here and let you know. We are not able to use the app either because of the issue 😞