Forum Discussion
Microsoft Bookings-Staff Member Availability Different Across Services
Agreed. This is a huge problem for us. We have a small team - just 4 people - but some of prefer to work in the office full-time while others work from home half the week. We have two different services to allow for this this - In-Office and Remote Service.
However, as Bookings currently is, a staff member cannot be assigned to a service for only certain days. It seems to be an 'all or nothing' approach.
'Customised Hours' will close off booking opportunities to those working every day if it is set to suit the work from home staff, but 'bookable when staff are free' opens up every single day regardless of whether that staff member will be present or not.
We're just discovering this as we (intended) to move more fully to online booking after an otherwise positive experience - but this is gonna scuttle the whole thing. Huge disappointment.
yes, i also have 1 active staff member but different people will do the role. for example staff 1 will work monday to wednesday and staff 2 will work thursday and friday. i have not figured out how a booker will get the correct staff member. Does anyone know?
novisugiarto As Clifferton said, if you restrict individual staff 'profiles' to only be available to work certain days, then the services they are attached to will only book them on the days they work.
The problem comes when they work different jobs on different days.
novisugiarto enter the staff availability on the staff page. Bookings will only book with staff during their scheduled work hours.
