Microsoft Bookings showing wrong times with "Always show time slots in business time zone" activated

ThomasSchwoerer 

I am having this problem as well, and my time zone box is unchecked. I think it was all along. I have days that are unavailable being displayed as well as times. Also, my timeslots are 20 minutes, but the display defaults to 30 minutes regardless of how I try to work around that. I've set everything but my bookable days to unbookable. I've lit candles and chanted. No clue how to fix the issue.

Has there been any update on this problem because there is an unfortunate consequence of using this timezone checkbox workaround which should maybe be highlighted for others who are using it. The problem is that I now have people showing up for the wrong appointment times! I could see the wrong timezone was chosen in the confirmation email that the customer received but even then it wasn't so easy to explain to them that they have made the booking in the wrong timezone and it is hard to know why this happened. So I'm currently trying to understand all the ways that this situation could happen so that we can try and minimise the inconveniences caused. One way is if the customer has manually changed the timezone while making the booking or if the booking application somehow detects the wrong timezone because this seems to be set automatically from the tests that I've done. But it can also happen if the customer has selected a different timezone in their device's settings which could be by accident or it could be if they made the appointment while in a different country.
Another part of this workaround could therefore be to maybe add a note to your confirmation and reminder emails to try and highlight what the problem is that we're currently experiencing and try to confirm which timezone the bookings should be in, at least until this problem is resolved.

ThomasSchwoerer agreed with you, i had un check it and all become normal, took me 24 hours to figure what is happening.