Forum Discussion
Microsoft Bookings Power Automate "Update" trigger not working
I've got a Power Automate flow where I'm using the trigger "When an appointment is updated" and my flow doesn't trigger either when I reschedule/update the booking from the clients side OR from the admin side.
16 Replies
- jimmy_longCopper Contributor
Having the same issue now in Feb 2025. Have been able to create a flow for new bookings, cancellations, but update is simply not firing the flow. I don't see it happening after a delay either, but will give it some more time and see if it happens. Any new updates from MSFT?
- John8oyCopper Contributor
Sam issue here. I can work with it, good to know it is actually triggering, but must be an easy fix for Microsoft - get ya skates on :-D
- Grace6084Brass ContributorI logged a ticket with Microsoft about this and managed to get a response.
There is a 10 minute delay after it runs.
They are working on it, but they said as it is a 'preview' feature, they have asked for us not to rely on this flow. I hope this helps.- QuickBrownFoxBrass ContributorThanks Grace6084 for verifying this with Microsoft.
I can confirm the trigger fires with about 10 minutes delay in our case too.
- prathapniecsCopper ContributorLooks like there is a 10-15min delay for the event to trigger.
- prathapniecsCopper Contributorreschedule/update not triggering
- MattR1200Copper Contributor
I have discovered something where you can only have up to 5 flows connected to one bookings page. This might offer you some help as it has me!
- MattR1200Copper Contributor
- Eugenio001Copper Contributor
Hi, yes issue still exists! I'm getting an update-trigger after 10min when deleting a item from the Cutomers array...
It would be nice if in the JSON I could see that the action started from a canceled booking so i can work around this problem in my update flow in power automate!
Thx!- RhysWCopper Contributor
I was having the same issue with "cancelled" bookings flow. I had 2 other flows set up to populate or amend a SharePoint List when either a booking is made or updated respectively which work fine. The when cancelled flow just would not trigger at all.
I ended up deleting the flow and starting again, then it worked!!
- sampmCopper ContributorSame issue, this is preventing us from using Bookings
- aaronrobertsCopper Contributor
- ondraandy6Copper Contributor
Same issue but in LogicApps MST