Forum Discussion
Katherine115
Jul 21, 2023Copper Contributor
Microsoft Bookings is auto-cancelling calendar appointments
I created a booking system for our organization using Microsoft Bookings and we've encountered a big problem. The system is - seemingly randomly - sending calendar cancellations to people who have bo...
Teresa_Cyrus
Jul 22, 2023MVP
Hi Katherine115
I am an independent advisor answering Bookings questions.
Bookings cancellation is a known issue.
If one staff member declines, the entire event cancels.
If one customer cancel a session, everyone receives a cancellations.
One person reported that they had to contact MS Support to fix it. Unfortunately he did not share the solution.
Please share the fix in this thread which will assist others with the same issue.
If you find this information helpful please mark it as the best answer or like it. Thanks.
/Teresa
#traccreations4e