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Dovydasg's avatar
Dovydasg
Copper Contributor
Aug 30, 2023

Microsoft bookings event content changed

 

Hello,

I have a problem with Bookings event message. It changed randomly without anyone making changes.

 

Previously (around 1 week ago) for every submission an event was created. And its content was like this:

 

***

Kliento informacija
--------------------
Vardas ir pavardė: Name Surname
Telefono numeris: 370*********
Laiko juosta: (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius

Užsakymo informacija
--------------------
Paslaugos pavadinimas: Darbo pokalbis
Vieta: location of the event

Vidinės pastabos
-----------------------
This is where you can add notes about this service that only you and your staff see.

***

 

 

And now it is like this:

 

 

Customer Info
--------------------
Name: Name surname
Phone Number: 0370*******
Time Zone: FLE Standard Time

Booking Info
--------------------
Service name:
Location: { "name": "location of the event" }

Custom Fields
----------------------

Buffer time:
--------------------
Before: 0min(10:10 AM Wed, 30 Aug 2023).
Time with customer: 10:10 AM Wed, 30 Aug 2023–10:15 AM Wed, 30 Aug 2023
After: 0min(10:15 AM Wed, 30 Aug 2023)
Time zone:FLE Standard Time

 

 

Does anyone know what could have caused it? Most of our Power Automate scripts became invalid because of the format change.

 

Thanks in advance!

11 Replies

  • SHalle1967's avatar
    SHalle1967
    Copper Contributor

    Hello to all.

    I can say that the problem is still present for our tenant. We'er in Quebec, Canada. We have the HTML code being shown.😩

  • Dovydasg thanks for the feedback. The issue with the ICS file is being fixed and this should roll out soon. Please let us know if you continue to see the issue beyond next week. 

     

     

    • Dovydasg's avatar
      Dovydasg
      Copper Contributor

      davisjr 

      The issue happened again. At a random time 1 week ago event description changed and all fields are mashed together ever since:

      Language settings don't apply and everything is in English.

       

    • Dovydasg's avatar
      Dovydasg
      Copper Contributor
      Thanks for your reply. looking forward to it being fixed.
  • Anna_Straznicka's avatar
    Anna_Straznicka
    Copper Contributor
    This morning the reservations (12) that were made the day before suddenly dissappeared. People still came to the event, so nothing was cancelled or changed by clients or the organizer (us).
    • davisjr's avatar
      davisjr
      Icon for Microsoft rankMicrosoft
      Do you continue to see this issue happening? Can you please confirm if calendar filters are turned on by any chance? You will see the filters in the left nav and can clear it from there.
      • Anna_Straznicka's avatar
        Anna_Straznicka
        Copper Contributor

        davisjr Thank you for your reply, so far, this issue only happened once. But I don't know what the calendar filters are and how they can be turned on/turned off.

  • SSCIRJHU's avatar
    SSCIRJHU
    Copper Contributor
    This morning we had all our appointments on the calendar and then 16 out of our 21 appointments went away and cancellation texts were sent out to our appointments automatically without our doing. Coincidentally all the appointments before 11:30 were cancelled and the appointments there after remain.

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