Forum Discussion
LeoKearns
Jan 18, 2022Copper Contributor
Microsoft Bookings Error when adding new customer to event (Error: Sorry couldn't update the event)
Only started happening in past few weeks. Microsoft Bookings Error when adding new customer to event (Error: Sorry couldn't update the event) This happens when we edit an event and try add a new cu...
askango
Microsoft
Thanks for sharing the feedback LeoKearns and sorry for the inconvenience.
This was a critical regression that got introduced in the old Bookings experience for few days last month. The regression was mitigated on 01/19. I hope you are able to create/update events in the old Bookings experience now.
Vlcalder24
Apr 27, 2022Copper Contributor
I'm getting this error for any time I try to update the booking - adding a staff member, adding a person to the appointment, trying to delete the appointment. It won't let me do anything.
Also people can not book online anymore - it says there is a problem; and when I go to type in a customer's name, it doesn't automatically find them anymore from the customer list.
Any thoughts - I'm going nuts trying to figure out what changed.