Forum Discussion
DiBarabash
Sep 13, 2023Copper Contributor
Microsoft Bookings - showing no availability on front end of our system but availability in backend?
Any ideas?
Robert Graauw
Sep 14, 2023Brass Contributor
We have somthing similar. User gets an error that the session cannot be booked, but in the backend the user is added, but gets no notification.
Scott_Price
Sep 14, 2023Copper Contributor
I've noticed that when that happens, I advise the user to refresh the page, and/or clear their browser cache (CTRL + Shift + DEL, then close out all browser windows, and try the link again) as I think the issue is with the authentication being glitchy or timing out if they've authenticated to their browser using their Windows login.
- Robert GraauwSep 25, 2023Brass Contributorhmmm interesting. Do you mean the end user as in the attendee? We assume that they are not on that page for very long. They click the link, pick a date and select their session.
What I've seen in testing is that the first time it seems to go through as normal, and subsequent attempts an error occurs. Very strange.
In my case I was indeed logged in (tab open) for a long time. But other colleagues were not. - DiBarabashSep 19, 2023Copper Contributor
Thanks Scott_Price