Forum Discussion

Copper Contributor

Dec 06, 2016

Microsoft Bookings - how to delete a company?

Hello. Is there a possibility to delete a company informations from Bookings or Office 365 and make a tottaly new one? I can't find any option in Office 365 or Exchange admin centers, neither in Boo...

office 365

Joanne_Lee

Copper Contributor

Jun 01, 2021

Same here. I was testing the Bookings function and now can't delete the testing company created. It makes me reluctant to try the function now as I am afraid my actions are irreversible. It seems the issue has been brought up by other users years ago and it is still there (surprisingly). Wish it can be fixed asap.

Andrew Federico

Copper Contributor

Jun 01, 2021

Joanne_Lee I found that each new Bookings page creates a user in O365 that is named according to the initial name of the Booking. Both the URL and username reflect this.

If you delete the user from O365 and wait some time, the Bookings page will be deleted.

I believe they structured it this way because the Bookings page relies primarily on an Outlook calendar, which is created for the user it creates and then shared to make Bookings function appropriately.

When you delete the user, it deletes the calendar and bookings page.

I also tested restoring the user after deletion, and it did fully restore the Bookings page and calendar.
I assume any invites however, would not be restored.

Joanne_Lee
Copper Contributor
Jun 07, 2021
Andrew Federico Thank you for your reply, it works exactly as what you've mentioned. Although I still see the name of the previous Bookings, it does not function anymore and I am able to create a new company now.