Forum Discussion
Licensed users cant' access Bookings: Ask Your Admin instead of Get It Now
I'm getting reports from multiple users who are not able to get started with Bookings. Instead of a button saying "Get it now", they see a button saying "Ask your admin", and this description "Thank...
itishnitsa3 did you resolve this as we're having exactly the same issue with a new user today?
gcjuw84 , we ended up opening 2 tickets with Microsoft. The first engineer told me that he reset user's permissions, and the second one said running diagnostics on user's account fixed it. Unfortunately, they didn't provide any more details. Regardless, Microsoft has to fix the user account on the back end.