Forum Discussion
How to set up a booking with multiple staff?
When you go into the service you can add staff by click/selecting that staff member. You can select as many staff members as you want and they should each receive notifications related to when that service is booked.
As you mentioned, I would deselect the option to have the attendee select a staff member so that neither of you is left out.
To be sure you are only booked for valid times when all staff are available, you need two things:
1) Each staffer needs to be using an Outlook/Office calendar linked to your staff member, and
2) Check this box on the staff members' configuration page - "Events on Office calendar affect availability" as this will only give the green light on the bookings page for times when all staff members are available. I believe this box is checked by default, just be sure it still is.
Is what you're talking about only the notifications though? What we were hoping for (which I doubt it used to do, even by accident) is to only offer appointment times when two+ specific staff are both available and for them both to be booked simultaneously under one booking. See Calendly's Collective Shared Event: https://help.calendly.com/hc/en-us/articles/360049411794-How-to-set-up-a-collective-shared-event
"Collective events let you host an event with another person and let invitees pick a time when you're all available simultaneously."