Forum Discussion
How to set up a booking with multiple staff?
aslanfrench When a customer books an appointment, I need the program to consider the availability of all three staff members assigned to that service. I have selected the three staff and disabled the option for the customer to choose the staff member but Bookings is just assigning to one staff member and we're resulting in conflicting scheduling.
Without the ability to consider multiple staff schedules, Bookings won't be usable for us. Surely there is a fix on the way, or someone has work-around. Surely?
- widge19701665Oct 17, 2020Copper ContributorI'm in the same boat. The only solution I can think of is 1) Create an email group; 2) add users to that group; 3) consolidate calendars into that group's calendar; and 4) use the group to schedule the appointments. Not sure if it will work, but it's an idea.
- Hazzer96Apr 30, 2021Copper ContributorThis feature still needs adding... it's such an obvious thing. Did this work around actually work?
- CChanNYCJun 25, 2021Copper Contributor
Waiting for this feature to be made available in Bookings also. As a workaround, I created a service with the Bookings calendar email address as the only available staff; yes the Bookings calendar email address can be added as a staff. I then defined the specific availability of the multiple staff that needs to be in the same meeting by setting the General Availability to "Not Bookable" and add the common availability in the Availability during these dates section. Very tedious and still has potential for collision when the staff get scheduled for other meetings unless you block off the group's calendar s with holds.
- ShahafMDFeb 17, 2021Copper Contributor
widge19701665 Hi! did that workaround work for you??? Did you try?? We're so stuck because of this issue, really dying to find a solution!