How to set up a booking with multiple staff?

Kreera_House 

What we found in our experiments was that if we didn't assign any staff member, Bookings grabbed one that was available (whether next or random I couldn't tell), but yes, the combination of selecting multiple staff members along with disabling the registrant from being able to choose a staff member had the effect of notifying all staff members of the appointment.

Picking multiple staff members but enabling the registrant to choose a staff member simply narrowed their options. If the registrant didn't pick/specify, then everyone got the notice (default behavior of the code as above I figured).

My guess was that then left the individual "shop manager" to determine which or all staff members notified should assist the customer. Sort of a "cover your bases" attempt to have someone qualified for a specific service be available for the customer in the event a staffer assigned wasn't available as planned (e.g. time overrun, out sick, etc.).

This assumption is based on the background that Bookings was originally intended for small shop keepers like hair salons, or personal trainers, or the like where there was always a F2F element assumed. Now with the addition of group bookings and such, we've got major scope and feature creep - which I'm having to explore to fit our needs.

I will admit that I'm finding out that there is quite a bit of disparity in what features are available in different regions worldwide as well as what behavior to expect with different levels of M365 vs O365 and SMB vs Enterprise deployments, so YMMV. We're using this to allow self-registration for B2C webinars where our staff member is the presenter/moderator for the group session, so we haven't attempted to use the multi-staff session live. I don't know if a recent update has broken my experience or not. If so, I'd like to know for future reference.