Forum Discussion
ekles402
Feb 28, 2023Copper Contributor
Homepage redirect to onboarding page stuck in loop
This is happening to two of our 8 team members. When they try to log on to Bookings the get stuck in an endless auto reload loop between the homepage and onboarding. It tries to reload to the opposit...
andrew-copple
May 07, 2023Copper Contributor
A confused Microsoft support rep on the phone surprisingly helped me fix this for one user.
- We went to the user's licensed apps in the Azure portal (not 365 Admin)
- Unchecked the radio box for Bookings app and saved.
- Clicked "Reprocess"
- Re-checked the radio box for Bookings app and saved
- Clicked "Reprocess" again
- Waited an hour or so and the user was able to fully access Bookings.
eletronized90
Jun 08, 2023Copper Contributor
Sadly not working for us.
Still the same issue after trying the steps above...
Anything else you did in conjunction?
- andrew-coppleJun 08, 2023Copper Contributor
eletronized90 No - wish I could help more ;(