Forum Discussion
hcox53
Mar 21, 2023Copper Contributor
Hello! Having a booking issue here - the bookings page is greyed out when staff member is available
I cloned an operational page and added the staff member, so the settings are the same but the availability is greyed out. This has happened with 2 other staff members.
I'm not really sure how to fix as all of my settings are the same across all of the calendars for my staff members. Just that these 3 team members have greyed out availability.
- Jimmy OrtizCopper ContributorWe are also having this issue it is intermittent and a refresh of the browser will sometimes resolve but not always.
- hcox53Copper Contributor
Jimmy Ortiz Thank you but this has been going on for a few days now and has been refreshed, re logged on, viewed from other users, and its still greyed out.
- PratkMicrosoft
Availability depends on multiple settings including staff availability as well as the timings configured for the service / business hours. Can you please verify if all the settings are same across the booking pages?
- hcox53Copper ContributorYes all settings are exactly the same the only difference are the staff hours due to time in and lunches. however this is different to a multitude of staff and across all of the working bookings pages ( I have 16 that are working and 3 that are not) Settings are all identical across the business info, service, staff (aside for hours) and booking page.