Forum Discussion
Handling in-person vs virtual appointmerns per service and staff
We are looking at having a hybrid office. We will have some staff in person on certain days and remote the others. Our staff members are tied to multiple services. Is it possible to customize a servi...
Happy to have run across this thread and would like to +1 the request for this feature addition/improvement. The only similar thread that I could find was https://techcommunity.microsoft.com/t5/microsoft-bookings/microsoft-bookings-staff-member-availability-different-across/m-p/1700048 so I will cross-post my response in hopes that Microsoft will see and address it one way or another.
The same scenario as others have eluded to, I have staff that work certain days in the office and other days from home. Of course, this means they can offer virtual and phone appointments any day of the week, but can only offer in-person appointments on the days that they work in the office. To solve the problem utilizing the existing Bookings features, we are forced to maintain two separate Bookings calendars, each with intricate availability set for each individual staff member. Far from ideal, and a fair amount of work to juggle with a dozen staff involved.
It would be incredible if we could adjust individual staff availability by day, times, and modality within a single service. C'mon, Microsoft... you can do it!
The same scenario as others have eluded to, I have staff that work certain days in the office and other days from home. Of course, this means they can offer virtual and phone appointments any day of the week, but can only offer in-person appointments on the days that they work in the office. To solve the problem utilizing the existing Bookings features, we are forced to maintain two separate Bookings calendars, each with intricate availability set for each individual staff member. Far from ideal, and a fair amount of work to juggle with a dozen staff involved.
It would be incredible if we could adjust individual staff availability by day, times, and modality within a single service. C'mon, Microsoft... you can do it!