Forum Discussion
Annette1101
Oct 27, 2023Brass Contributor
Guest staff
We have a Bookings that offers one service, attached to one staff. The staff is a Shared Mailbox. When we add the user to Staff, it initially looks like they are added as a team member, but after sav...
redsky365
Copper Contributor
I have the same problem, just wondering if the account needs to be a full mailbox with licence as well...
Annette1101
Oct 31, 2023Brass Contributor
We assigned a full license and that did not work. I think they account cannot be a shared mailbox.