Forum Discussion

Brass Contributor

Feb 20, 2020

Group Bookings in MS Bookings

I have a requirement to create a sign-up sheet for an event which comprises several different time slots, and for each slot there is a max of 50 attendees. I have used the Bookings app in the past fo...

office 365

Radhika_Khetan_MSFT

Brass Contributor

May 26, 2020

DanielNiccoli Thanks for reaching out to us. Any service with maximum attendee as 1 is a single customer service and any service with maximum attendee as 2 or more is a multi customer service. As by design, we cannot convert single customer to multi customer or vice versa. Hence we cannot edit and save a number less than 2. You can create a new service for such scenario. Thanks for your interest in Bookings.

MitchS-SE

Brass Contributor

Jun 16, 2020

Radhika_Khetan_MSFT

This "as by design" is not good design without AMPLE documentation to clarify this.

It's not intuitive and for this to be a tool aimed at small/medium businesses without extensive IT departments or folks with lots of free time to dig through threads - and wait for replies - it can very easily be a deal-breaker as there are other "booking" tools out there that are 100% free and more user friendly. Frankly, it's the Teams/O365 integration that's keeping my experiment going.