Forum Discussion
Group Bookings in MS Bookings
Kreera_House my system has now caught up with yours and I can create a multi person event. However, as you mentioned, the functionality is really restricted. I find myself asking myself the same question. What possible use is this? Have you got any further? My expectation had been to publish an internal training session that staff members could book themselves on to. This was based on the description given:
---
"Group bookings lets you to set up service appointments where multiple people can join a session with a single staff member. You can use group bookings to schedule conferences, lectures or training sessions with several people at the same time." - Define your Service Offerings in Microsoft Bookings
---
So far I'm a little underwhelmed 
philmaynard_wap my functionality has changed since I made this post - rather than entering a value in the max attendees field and it not saving, the field is now greyed out with a default value of 1. I'll create a ticket with MS. I'm also curious to know, if this worked and I had say 25 attendees, how I would retrieve those 25 names - in the past when I've created a Booking for an event with multiple slots and say 5 attendees max/ slot (using 5x staff members for a service), the attendee names have had to be retrieved from the calendar view, which really is not ideal/ something customers complain about.
- hi
in october 2020, same problems as yours.
Sometimes, it's greyed, sometimes, i can setup the maximun attendees but not save it, sometimes, it's works correctly.
incomprehensible...
Just had opened a ticket to the support.- Other option is have 2 versions of the service - one with only 1 attendee, one with more than 2 (group booking). Make the one you want available as appropriate. Its the workaround we have been using.
[In our Tenant, when you add a service, it is either a single person or a group booking (2+), we have never had the option of changing from 1 to multi, or from multi to 1).
Noticed yesterday that admins can now delete users from a group booking 🙂
Now if only people could book a service after the start time has elapsed.It works if you make a new service. Does not work for me if i edit a service that was a single attendee at the begining...hope this helps thayes2021
Russ Thomson My functionality also has changed since last week. Now, when a customer tries to book a session with multiple seats, it works. The link stays available for other customers until all seats are taken. This is much better as it doesn't require the Bookings site owner to add additional customers to the booking.
The challenge for the Bookings site owner is to create the Service for the specific time slot(s) for the training session or whatever it may be so that customers going to the Bookings site only see the appropriate option(s).
- Thanks Kreera. I created a support ticket with MS and included a link to this discussion so your feedback is appreciated.
