Forum Discussion
Error Message when booking appointment through bookings
David_Moller in my case, happened really now, I discover that I removed an account from the "Staff" panel. That staff account was enabled on all calendar service. Go on the calendar event, click modify, you see in the right place all the staff involved. I had "Deleted Staff" with check. Removed the check, everything works well.
I hope this could help you and other people.
Booking is a very useful tool, but there is very poor documentation and information around it.
bye,
F
FabioColonnese we found the same thing but ultimately it was caused by a person being removed from the Staff and the individual Services not getting this update. If a customer chooses "Anyone" in the select staff dropdown, it was still pulling the former staff member's calendars and including this in the available times. When they submit and Bookings happened to choose the former staff member, the customer gets this error. They would continue to do so until they chose a specific person or a different time. In the actual Services, where you have to assign staff, it doesn't get the full update but gives no indication of this. Resaving all the Services clears it up.
