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KBoertien's avatar
KBoertien
Copper Contributor
Aug 22, 2022

Error message Bookings Automate

Hi all, For my current position I use MS Bookings to have customers book appointments for training dates. I then use Automate to register this information to a SP list. I used to use a workaround, b...
Bookings
Connector
power automate
ptstockley's avatar
ptstockley
Brass Contributor
Oct 27, 2022

Just a FYI, to save others' time.

 

I tried the newly visible "Integrations" -menu option found in the booking calendar menu, but it only links to the https://make.powerautomate.com/connectors/shared_microsoftbookings/microsoft-bookings/ within the Power Automate -website.

Regardless, I continued to create the Power Automate flow, but it failed and produced the same error message: {"ErrorMessage":"Staff not part of the booking mailbox. Count of available staff: 1"}

 

 

Vignesh_Kailas's avatar
Vignesh_Kailas
Icon for Microsoft rankMicrosoft
Oct 28, 2022
@pstockley: "Count of available staff: 1" Is this correct? Do you have only one staff in your business?
If yes this error can be because there can be multiple email addresses configured to your exchange account.
  • MSUM_Clifferton's avatar
    MSUM_Clifferton
    Brass Contributor
    Jan 05, 2023
    Vignesh,
    It is a very common implementation of MS 365 to have the User Principal Name be different from the primary email address displayed in the Global Address List. This issue does not affect other Connectors. Can an update be made to get this fixed?
    • Vignesh_Kailas's avatar
      Vignesh_Kailas
      Icon for Microsoft rankMicrosoft
      Jan 06, 2023
      Yes we are working on fix for this. The deployment for the same was delayed due to another issue. I will post an update as soon as the deployment for this fix is complete.
  • ptstockley's avatar
    ptstockley
    Brass Contributor
    Oct 28, 2022

    Good morning Vignesh_Kailas 

     

    There is only 1 person in the particular booking calendar that I am testing the Power Automate connector with (the 1 person is myself as the booking calendar owner).

     

    There are many booking calendars in use within the orgnisation

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