Forum Discussion
Johanna_Krijnsen
Apr 16, 2020Copper Contributor
Disable the staff selection option -Anyone-
Hi anyone knows if there's a possibility in Microsoft Bookings to make the option to select staff mandatory and|or disable the option to select anyone? I want to avoid that costumers make an ...
OTHCGuidance
Jun 17, 2020Copper Contributor
Johanna_Krijnsen Any luck with this, I too want to remove the 'anyone' option.
Hope someone clever has found the solution.
- WesJensenJul 22, 2021Copper ContributorTo remove the "Select Staff (Optional)" prompt from your booking page, you need to do 2 things:
1. Disable (unclick) "Use the default online scheduling policy".
2. Disable (unclick) "Allow customers to choose a particular staff for booking" - Kreera_HouseJun 18, 2020Iron Contributor
OTHCGuidance , Johanna_Krijnsen , Jason-OAT - I would contact support. The "Anyone" option should not book every staff member, it should result in Bookings randomly picking one available staff member and assigning it. When I try this in our tenant (with assigned and unassigned staff), it works as designed and schedules just one staff member for the appointment.
Removing the Anyone option to force the customer to choose an individual is probably something you want to vote on on UserVoice. I found two posts requesting this ...