Forum Discussion
UniSam3892
Nov 18, 2022Copper Contributor
Different locations at different times
Hi all, I saw some older posts about this but there didn't seem to be any solutions, and the cases weren't quite the same. Hoping there have been some updates or someone has a creative workaround for...
davisjr
Microsoft
Nov 30, 2022UniSam3892 thanks for the feedback, we are looking into this to see how the scenarios can be accommodated. In the meantime, you might be able to convey finer availability details to students through the additional information section for the service. This gets included in the email that gets sent to attendees.
- UniSam3892Dec 05, 2022Copper ContributorThanks for this. Unfortunately the idea of conveying it in the additional information section wouldn't work for us. We have 6 members of staff, all of whom will be available for either in person or online appointments at different times, and often changing week to week. If a student booked the wrong type of appointment, for example in person, at a time when that staff member is working from home, we would not be able to fulfil it. Therefore being able to set staff availability at certain locations (or at least for online/offline) at set times is a necessity. Thanks.