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mogowork's avatar
mogowork
Copper Contributor
Jun 09, 2023

Customer Declined but Meeting Didn't Update

Hello! I have a customer that booked time with me through my Microsoft Bookings link. This customer also has Outlook, but when they declined the meeting, I didn't receive a notification. Additionally, the meeting still shows as accepted on both my calendar and the Bookings tool calendar.

  • mogowork, thanks for reaching out. Currently, customers will have to cancel the meeting from the booking page itself. The confirmation email received should have a link to manage the appointment. 

    • cmjON1880's avatar
      cmjON1880
      Copper Contributor
      Is this on any roadmap to be addressed/fixed by MS at yet?

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