Forum Discussion
calculuscat
Sep 05, 2023Copper Contributor
Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the ap...
- Sep 12, 2023Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
Tracy2602
Mar 22, 2024Copper Contributor
We are still having this issue. Is the resolution just to make an entirely new Booking Calendar? ThomasSchwoerer
ThomasSchwoerer
Mar 22, 2024Iron Contributor
No, new Bookings site was not needed. Microsoft had fixed it in the back-end of Bookings service as a whole, not anything on our side/tenant. We haven't seen it come back yet as others have.
- MycetismMar 22, 2024Copper Contributor
Still hoping Microsoft fix this.
So if anyone is wondering, its possible to fix this issue with zapier, but do to do it efficiently you will need the premium plan because it needs 4 steps.The free plan is limited to 2 steps, it would still work, but it's terrible :
- Trigger : New event with ''X'' name is added to calendar
- Action : Create a New event using the details in the first event as the name of the new event
Yes you have 2 events, but it does fix the issue.