Forum Discussion
calculuscat
Sep 05, 2023Copper Contributor
Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the ap...
- Sep 12, 2023Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
TarynKeeler
Mar 21, 2024Copper Contributor
3/12/24 Having this issue. Only one booking of 6 with the same service has shown the name. I tested the length of the name, settings, and many other troubleshooting fixes. Nothing is working to get the name to show up. It makes it look like admin is doing something different and we can't change it at all. calculuscat
bbeauchamp
Mar 21, 2024Copper Contributor
TarynKeeler I had a call with a Microsoft engineer earlier this week and they also were able to reproduce the issue on their end and are currently working on it. Hoping they have it fixed soon.