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Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the ap...
- Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
We’ve found that for meetings that have:
- 1:1 (one staff host and one customer) the customer name will show up in the calendar
- 1:N (one host and more than one customer) the hosts will need to open the Bookings app or Bookings app in Teams to see who the customers are
- N:1 (multiple hosts and one customer) should show the customer name in the calendar but we have had a particular calendar where it didn’t. In that case a new additional host had been added recently and that seemed to break it.
- 1:1 (one staff host and one customer) the customer name will show up in the calendar
- 1:N (one host and more than one customer) the hosts will need to open the Bookings app or Bookings app in Teams to see who the customers are
- N:1 (multiple hosts and one customer) should show the customer name in the calendar but we have had a particular calendar where it didn’t. In that case a new additional host had been added recently and that seemed to break it.
Shelburnie still doesn't work for me 😞 the main calendar still does not show customer name 😞
- you prob need proper IT support not just a curious user like me!
- oh sorry - im talking about the client name showing up in your outlook calendar event, not sure where you mean?
