Forum Discussion
calculuscat
Sep 05, 2023Copper Contributor
Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the ap...
- Sep 12, 2023Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
bashdown
Feb 18, 2024Copper Contributor
SharonDavisAC I've got the same issue I think. The subject of the Service calendar entry and indeed the calendar entry in outlook for the staff member assigned to the booking has the name of the service and the name of the customer.
But the overall booking calendar entry only has the name of the service. We need the name of the customer there too. Can anyone help?
Service calendar including customer name 🙂
Booking calendar not including customer name 😞
SharonDavisAC
Feb 19, 2024Copper Contributor
Our IT support told us to delete the calendar (they had to do it for us - for some reason its not that easy to do it ourselves) and then start again making sure we only added a single user for the service. When my colleague did that she got the names of the attendee showing up in her outlook invites. Hope that helps