Forum Discussion
Client names not showing in appointment titles on calendar
- Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
We have found a fix/reason for this issue - if you set the 'maximum number of meeting attendees' (within edit 'Service') to anything higher than the default 1 person then no name appears in the calendar invite. However, if you leave it as default for only one person then this issue does not happen.
Unfortunately we have found that it is not easy to reduce the maximum number back down to 1 and you need to delete the calendar / service and start again.
Hope this helps
SharonDavisAC I've got the same issue I think. The subject of the Service calendar entry and indeed the calendar entry in outlook for the staff member assigned to the booking has the name of the service and the name of the customer.
But the overall booking calendar entry only has the name of the service. We need the name of the customer there too. Can anyone help?
Service calendar including customer name 🙂
Booking calendar not including customer name 😞
- Our IT support told us to delete the calendar (they had to do it for us - for some reason its not that easy to do it ourselves) and then start again making sure we only added a single user for the service. When my colleague did that she got the names of the attendee showing up in her outlook invites. Hope that helps