Forum Discussion
calculuscat
Sep 05, 2023Copper Contributor
Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the ap...
- Sep 12, 2023Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
sergeantshriner
Oct 17, 2023Copper Contributor
Shelburnie I am still having this issue with multiple seat booking. Just checking to see if you received any answer from your support ticket? Thanks in advance.
Shelburnie
Oct 19, 2023Copper Contributor
sergeantshriner Microsoft just got back to me yesterday to advise they are still working on this issue.
Apparently they have resolved a couple of the other issues - regarding bookings spontaneously cancelling etc.
- SiewLeeNov 04, 2023Copper ContributorShelburnie Can I check if there are any updates from Microsoft regarding this issue? Thank you.
- ShelburnieNov 05, 2023Copper ContributorSiewLee no new updates - I believe their product team are still working on this.
- ShelburnieNov 06, 2023Copper Contributor
Good news sergeantshriner and SiewLee - Microsoft's product group have advised they've released a fix for this issue so it should now be resolved. Because it's intermittent I'll have to monitor to see - if any of my users experience it again they'll let me know and I'll raise it with Microsoft.
- sergeantshrinerOct 19, 2023Copper Contributor
Shelburnie thanks for the update. We will keep working around it.