Forum Discussion
calculuscat
Sep 05, 2023Copper Contributor
Client names not showing in appointment titles on calendar
Many of our team are experiencing this issue, and it just hit me today too - the booking appointment on our Outlook calendar no longer shows the customer's name in the title. It still shows in the ap...
- Sep 12, 2023Microsoft has stated to me the code change that caused the issue has been reverted. Should start to see issues resolved on new appointments, existing ones may still have issues.
JoeCann300
Sep 13, 2023Copper Contributor
Issue seems to be resolved - I did a complete new test with a new Booking calendar and the issue did NOT appear. I saw the client names appear as it used to in the titles on the calendar. See below
AL_STP
Sep 13, 2023Copper Contributor
I just did a test booking - the name is showing in my email confirmation, but it's still not showing on the calendar block. Granted - this was completed with the Booking calendar that has been experiencing issues, so maybe one has to create a new Booking calendar?
- JoeCann300Sep 14, 2023Copper Contributor
Hello - It works with all old calendars too which were initially affected when I finally tested with affected users. So it is a general fix irrespective of the age of the Bookings Calendar. Check your Bookings settings again - especially notifications settings. Best of luck.