Forum Discussion

CBujak's avatar
CBujak
Copper Contributor
Aug 31, 2021

Can We Customize the Subject Line in Confirmation Email?

Is it possible to customize the automated email that is sent when a booking is made online? I see that I can add text to the email that is generated but I need to remove the CONFIRMED part as our appointments must be accepted before they are truly confirmed. I would like to make it more like "Your Appointment Request has Been Submitted"? 

  • StigTorgersen's avatar
    StigTorgersen
    Copper Contributor

    I have the same issue. There should be an function where the automatic confirmation email was first sent when manually approwed. I cant find a solution to add manually approwing apointments. I work in a prison and is now working to make an reservation site for visitors. As the prison does not allow people who are not approwed into the prison there shoud be a manuall controll by the staff before confirming the appointment.... Seems to be hard to use Bookings for this... CBujak 

    • DerekPapworth's avatar
      DerekPapworth
      Copper Contributor

      StigTorgersen CBujak 

       

      Same issue here .. when a customer makes a booking it's provisional until we can check and confrim everything therefore having the original email having "Confirmation" is totally mis-leading. We need to be able to change this.


      Derek

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