Forum Discussion
Siobhan_S
Aug 23, 2023Brass Contributor
Bug report: Bookings is generating 2 Outlook calendar entries for 1 appointment
Since around the 21st or 22nd August 2023, Microsoft Bookings has started 'duplicating' Outlook calendar entries whenever a booking is made. I have checked the backend of the Bookings system and ...
AlexJLucier
Aug 23, 2023Copper Contributor
My office is having the same issue. If we delete one of the two, it ends up canceling the booking entirely.
AlexJLucier
Aug 30, 2023Copper Contributor
As of today, we've seen another issue: normally the booking on Outlook shows the customer's name in the title, but suddenly it's not showing their name. It still shows in the appointment if opened but not in the appointment title.
- Siobhan_SSep 07, 2023Brass Contributor
We're seeing this now, plus in the body of the appointment - whichever staff member made the appointment, their name is 'sandwiched' around the client's name.
For example, Client 'John Smith' booked by 'Jane Sampson' - it will look like 'Jane SamJohn Smith pson'. - calculuscatSep 05, 2023Copper Contributor
AlexJLucier Having the same issue? Have you resolved this?
- Larry714Aug 30, 2023Copper ContributorI have that same issue also