Forum Discussion
Bug report: Bookings is generating 2 Outlook calendar entries for 1 appointment
Since around the 21st or 22nd August 2023, Microsoft Bookings has started 'duplicating' Outlook calendar entries whenever a booking is made.
I have checked the backend of the Bookings system and nothing seems to have changed. My email is only attached to my Staff identity.
When looking at the Bookings calendar online, there is only the one appointment per booking, as per normal..
When I look at my email, I only have one notification of an appointment being booked, as per normal.
But when I look at my Outlook calendar, there are always two calendar entries for the same booking, side by side. The contents are identical.
What's going on and is there anything I can do to fix this? (Real) double-bookings are something I need to watch out for and this automated duplication is making that harder.
Update 06/09: Seems to have stopped occurring. Will update if this changes.
Update 07/09/23: The duplicate bug has stopped, but the 'client's name not appearing in subject line' bug as reported by other users is now happening.
I am also experiencing this issue!
Has a fix been implemented for this yet? I am also receiving the same error along with other issues
- This is now happening for us as well but only for updated bookings where the original booking stays in the Outlook Calendar but changes on Bookings - since our outlook doesn't affect our booking availability this particular bug is not causing serious issues for us yet. I also now have evidence that we also didn't receive emails in outlook on the day/time this started for us on the 24th. IT says it wasn't a local server issue.
- We started seeing this too. Really hoping for a solution soon.
Siobhan_S
Happening for us as wellI have the same issue booking enters appointments into Outlook 2x. Causing a huge mess in my calendar.
- Same here for both staff and customers
same problem here just started happening.
I too am experiencing the same issue - been gaslighted that it is my fault but evidence here says otherwise... time of occurrence also around last week noticed on the 24th.
- I am having the same issue, any news from Microsoft?
