Forum Discussion
Bookings with me not showing time slots except when using it as guest
I just tried turning off and then publish my bookings page again but nothing has changed, my slots are still unavailable.
Any other possible solution?
MicrosoftAlessioErioli Can you please open a support ticket so that we can get more details about your booking page to debug this, Thanks.
- shraw2285Thank you, but how do I do that? Never done it before and there seems to be a lot of confusing info if I search online for "Microsoft support ticket". Microsoft Support (https://support.microsoft.com/en-gb/contactus#!) doesn't seem to have a specific link for Bookings, and if I choose "Can't find your product? Get Help and Support", I'm sent to a search field connected to the forum, but no specific option for opening a ticket.
Could you please provide a link?- shraw2285
AlessioErioli You can once verify if your outlook working hours covers the timeslot you have configured in the service. If you are still facing issues, here's the link that can help you on how to contact support
shraw2285 My Outlook working hours do cover the timeslots I set up for booking. It's been like that since I set my bookings up back in August, and I haven't changed a single thing since then. The system was working in September, then I realized it stopped working as I said in my original post.
I've already visited that link too, and it's of no help to me. I probably should have mentioned before that, as a professor, I do not have Administrator rights (those are managed by the University), but I thought it was implied. At this point, I guess I'll have to contact my organization's IT support, but I thought this was an issue at the application level more than a matter of admin setup.