Forum Discussion
Kreera_House
Mar 10, 2020Iron Contributor
Bookings text message reminders list the wrong time for the booked appointment
We've had several of our Bookings site owners complain that their customers are receiving text message reminders with a wrong meeting time while the email reminders list the correct time. It's not ha...
als5328
May 19, 2020Copper Contributor
I'm having this issue. Luckily, I'm pilot testing something so it is not causing mass confusion but both times I've signed up for a time slot and text messages (through my personal email), The confirmation email is correct, the first text message is correct but the 2nd text message right before the appointment says it is 4 hrs later than the appointment actually is and obviously this is causing major concerns. I looked around and it seems like a lot of people were having this problem last year and it wasn't worked out. I would love to use this feature but right now it isn't worth the risk.
- KBEST68Jun 12, 2020Copper Contributor
als5328 I thought you couldn't send out text messages with bookings. How did you manage this
- Kreera_HouseJun 12, 2020Iron Contributor
- KBEST68Jun 12, 2020Copper Contributor