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magichappenz's avatar
magichappenz
Brass Contributor
Dec 05, 2022

Bookings showing wrong time slots

Hello,   I have multiple problems with MS Bookings. Scheduling times for services seem to be completely off. The booking page shows available slots that are already booked and on the other hand mis...
Bookings
davisjr's avatar
davisjr
Icon for Microsoft rankMicrosoft
Dec 14, 2022
Can you also confirm if the timezone of the Booking page (under Booking page -> Region and timezone settings) is the same as your configured timezone?
  • storok's avatar
    storok
    Copper Contributor
    Sep 19, 2024
    This comment helped me fix the issue of only AM timeslots being displayed. I had it as UTC timezone and changed it, which worked.
  • magichappenz's avatar
    magichappenz
    Brass Contributor
    Dec 14, 2022

    davisjr wrong slots appear in general on the page. When you choose them the mentioned error occurs and all slots disappear. And I can confirm that in the account and in the calendar the time zone is set to UTC+1.

    • rasletaz's avatar
      rasletaz
      Copper Contributor
      Dec 20, 2022

      I'm having the same issue. My business is set to accept bookings between 10AM and 5.30PM. Yet on the booking page for some days I'm seeing slots available at as early as 3.30AM! When I attempt to book a slot it says "Someone beat you to it" and the entire day is blanked out, despite there still being free slots.

       

      My time zone is definitely configured correctly, I have double checked.

      • rasletaz's avatar
        rasletaz
        Copper Contributor
        Dec 20, 2022

        I just found another post that suggested turning off "Always show time slots in business time zone" in the Booking page > Region and Time Zone settings.

         

         

        This worked for me and now times slots are displaying correctly.

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