Forum Discussion
Bookings Pages in wrong language despite right settings
Hello everyone,
A few days (perhaps even weeks) ago, our booking pages (language & time format) have translated themselfes into English. See Screenshot #1.
We are located in Germany, so all our booking pages should be - of course - in German.
The settings in the linked outlook calender, bookings page and organisation standards all state "German" (Deutsch) (see Screenshot #2 & #3).
A few weeks ago all booking pages had the right settings. The only org. wide change we did recently, was the forced activation of MFA for all users around the 11th of May.
Concrete Question: Am I missing a setting? Is this a wider problem or have we just messed up somehow?
Many Thanks in advance,
Nils
Screenshot #1 Bookings page:
Screenshot #2 - Language Settings Bookings:
Screenshot #3: Language Settings Outlook web:
33 Replies
- Faisal1775Brass Contributor
If you're experiencing an issue where your bookings pages are displaying in the wrong language despite having the correct settings, there could be a few possible reasons for this. Here are some troubleshooting steps you can try:
Clear your browser cache: Sometimes, cached data can cause display issues. Clear your browser cache and reload the page to see if that resolves the problem.
Check your browser language settings: Ensure that your browser's language settings are correctly set to the language you want to use. Different browsers have different ways to change language settings, so you may need to consult your browser's documentation or settings menu.
Check your website or application settings: If the issue persists, check the settings within the website or application where the bookings pages are located. Look for language or localization settings and verify that they are correctly configured.
Contact support: If you've tried the above steps and the problem still persists, reach out to the support team of the website or application where the bookings pages are located. They will be able to assist you further and investigate any potential issues on their end.
Check for language detection scripts: Some websites or applications use scripts to detect the user's language automatically. These scripts may not always be accurate. Look for an option to manually change the language on the bookings page itself, bypassing any language detection scripts.
Device language settings: In some cases, your device's language settings can override the website or application settings. Check your device's language settings and ensure they are set correctlyhttps://peachyessay.com/
By following these steps, you should be able to troubleshoot and resolve the issue of bookings pages displaying in the wrong language despite having the correct settings.
- DerDennisCopper Contributor
Thank you all for the responses.
However, we have already checked this. All settings are set to the correct language (just like with the OP).
Even changing the language to a different one and then switching it back did not solve the issue.
The problem occurs on all devices tested so far (PC, tablet (IOS/Andr.), notebook), so a problem with the browser cache can be ruled out. The customers are also receiving emails in English, which is naturally very frustrating.
It should be added... that we haven't made any changes to bookings or O365 in general. The problem occurred seemingly overnight.
- DBS_RicCopper ContributorSame issue here. Just created a new Booking Page from Scratch. Language is set everywhere to german, but the booking page is in english. Different Browsers, different devices, no change.
- Francisco210Brass ContributorDid you review the outlook and booking settings?
https://learn.microsoft.com/en-us/microsoft-365/bookings/set-language-time-zones?view=o365-worldwide - DerDennisCopper Contributor
We have the same problem. Three calendars switched to English at the same time, although they should be in German. Does anyone have a solution?
- Francisco210Brass Contributor
- Francisco210Brass ContributorDid you review your outlook regional settings?
https://learn.microsoft.com/en-us/microsoft-365/bookings/set-language-time-zones?view=o365-worldwide
- Francisco210Brass ContributorDid you logged out and back in?