Forum Discussion
Bookings not recognising Free/Busy time
David-B - Since this thread has been going for 5 years, I wanted to share how I was able to resolve this issue! Use at your own risk. (Note: Screen shots below do not show private student information.)
I work as an academic advisor for a state university in Minnesota. Our team bookings page (College of Individualized Studies) uses "Custom Hours" and anyone on the internet can schedule. (I'm assuming these options would be favorable for similar departments/units.
Two steps fixed the problem with free/busy time not showing:
- Calendar Permissions (I used the desktop version of Outlook) must be set for the "Anonymous" name with "Free/Busy time," under "Read", then. . .
- Publish a Calendar by clicking "Publish Online" (desktop version of Outlook), choose "Publish this Calendar", select your calendar from the drop down menu under Publish a Calendar, choose "Can view when I'm busy" and click "Publish."
What Happens Next?
Go to Bookings on 365...
Click your shared booking page and this screen appears...
Nothing will appear. BUT it will if you click "Staff", which is the fourth choice down the left navigation panel, you'll arrive here...
Then click the tab "Calendar and Availability" and... BOOM
It's not the easiest fix, but it works. You won't have to keep flipping between your Outlook calendar to book for a client/student and make a conflicting meeting.
I have the same as you with your fix. But I can´t see it on the booking site. Can you or do you then need to update the booking availability manually?
- CISadvisorJul 03, 2024Copper Contributor
Try that and let me know. Send screen shots too, it helps me understand more clearly what you mean. 😊