Forum Discussion
A2Zeb
Sep 10, 2024Copper Contributor
Bookings not being accepted by system
We've had several customers call us to say they are unable to make a booking. The common claim is that, when they click 'Book' after filling in their details (using the booking page), the page ju...
- Sep 20, 2024Microsoft support has confirmed that there was a back-end bug causing the message for missing information not to display, but the blank booking page to reload instead. They reverted back to an earlier version and this has fixed the issue we were facing.
A2Zeb
Sep 20, 2024Copper Contributor
Microsoft support has confirmed that there was a back-end bug causing the message for missing information not to display, but the blank booking page to reload instead. They reverted back to an earlier version and this has fixed the issue we were facing.
Alex_K0
Sep 20, 2024Brass Contributor
Hi, I have literally just got off the phone with them and ran multiple tests during the call. The issue is not resolved for us. They are passing it up the chain and I hope to receive a response soon. Or even better, a form that validates on screen before it submits and then refreshes without any information.
- Alex_K0Sep 22, 2024Brass ContributorAll fixed for me too now! Phew!